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| U.S. South is committed to providing the highest quality of communication services in the industry and supports them with the highest degree of customer service. Our lines are always open to serve you, our customer, with the best professional support 24-hours a day, seven days a week. Call toll-free 1.800.305.6009. |
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Outbound ("1+") Services, Switched Access (Long Distance Service)
U.S. South's Switched Outbound Service is a switched 1 plus service available for residential or business subscribers. Customers must fill out an Letter of Agency ("LOA") in order to establish service with U.S. South. Rates vary by state.
Inbound ("800") Services (toll-free service)
U.S. South's 800 Switched Service is available for any U.S. South account. The 800 number may be established during activation of the account, or added later on. If the customer has an existing 800 number that they are converting to U.S. South, a RespOrg form must be completed and submitted with a current Letter of Agency (LOA). Rates vary by state.
U.S. South's Calling Card is available to all U.S. South subscribers. Rates vary.
- Simplified flat rate structure with one rate applies to inbound/outbound calls.
- Substantial savings on all interstate long distance calls.
- All inbound and outbound calls are billed in 6 second increments, after an initial 18 seconds.
- All international calls are billed 6 second increments, after an initial 30 seconds.
- All calling card calls are billed in full minute increments.
- Payphone calls have a surcharge of up to $.65 (subject to change)
- Credit will be given on customer's billing for local exchange carrier (LEC) change-over costs
- 24 Hour Customer Service . . . Every Day
- The flexibility of switching all or part of your existing service
- 90 day Quality & Prices (no risk trial)
- Account and Security codes available if applicable
- Additional discounts and price guarantees on term plan contracts
- International calling worldwide
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| U.S. South offers unsurpassed T-1 service for the most sophisticated telecommunications users. U.S. South's T-1 service provides quality and flexibility. By using the most advanced digital connection and technology in the industry, U.S. South can offer you aggressively low rates. |
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- Twenty-four line (port) maintenance feed to customer premise
- Low competitive long distance flat rates
- Quick delivery of T-1 circuit
- 24 Hour Customer Service . . . Every Day
- Customized value added services
- Inbound (800) and Outbound (1+) flat rate prices vary with usage commitment
- Account and Security codes available if applicable
- Customer will be responsible for payment of T-1 monthly access fees
- Digital connection to switch
- Availability (agreement) with competitive access providers for choice in T-1s
Note: All requests for Dedicated Services must come through a sales channel.
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