We value the relationship we have with our customers and are committed to responsible information handling practices. We follow these privacy principles in our conduct of the collection, use, release and security of your information both online and offline.

This web site ("site") is an online information service provided by U.S. South ("our", "us", "we") and its affiliates. U.S. South provides this service to you, subject to the following Privacy Policy, which may be updated by U.S. South from time to time without notice to the user ("You", "your"). This Privacy Policy applies to both current and former customers of U.S. South and users of any U.S. South web sites.

This Privacy Policy does not apply to the practices of companies that U.S. South does not own or control or to people that U.S. South does not employ or manage. This Privacy Policy does not apply to other web sites that may be accessible through this site. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

What This Privacy Policy Covers

This Privacy Policy covers how U.S. South treats personally-identifiable information that we collect and receive. Personally-identifiable information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. U.S. South will not collect any personally-identifiable information about you unless you provide it to us voluntarily.

U.S. South collects personally-identifiable information when you register with U.S. South, when you use U.S. South products or services, when you visit U.S. South web sites, and when you enter promotions or sweepstakes. U.S. South may combine information about you that we have with information we obtain from business partners or other companies. If you do not want your personally-identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the phone number listed at the bottom of this Privacy Policy.

This Privacy Policy also covers non-personally-identifiable information that we collect and receive. For example, our servers automatically receive and record click-stream information such as the address (or "URL") of the web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you entered on our site.

Use Of Cookies

When you view one of our web sites or advertisements, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and will be used to determine ways to improve our web sites, advertisements, products or services. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

Information Sharing and Disclosure

U.S. South will not rent, sell, or share personally or non-personally-identifiable information that we collect about you with other people or nonaffiliated companies unless stated at the time of collection, with your permission or if necessary to provide products or services you have requested.

We may disclose all of the information described above, as permitted by law. For example, we may need to share in limited circumstances personally-identifiable information with third parties who work with us or on our behalf to provide products or services. We may also disclose information in response to requests from law enforcement agencies, subpoenas, court orders, or state and federal regulators. We may disclose information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the terms and conditions of this Privacy Policy or the Terms of Service, or to exercise our legal rights or defend against legal claims.

Your Right to Opt-Out of Other Disclosures to Nonaffiliated Third Parties

If you prefer that we not share nonpublic personally-identifiable information about you with nonaffiliated parties, you may opt-out at any time by requesting us not to make those disclosures by calling U.S. South Customer Service at 1-800-305-6099. Your "opt-out" designation does not apply to disclosures permitted by law, or disclosures to which you have consented.

Once your request has been processed, it will remain in effect until you request a change. Please note that we cannot accommodate special opt-out requests.

Our Security Procedures

We permit access to nonpublic personally-identifiable information about you only to those employees whom we determine have a legitimate business purpose to access such information in connection with the provision of products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard nonpublic personally-identifiable information about you.

Changes to this Privacy Policy

We may update or change this Privacy Policy from time to time and without prior notice to you. We will post a prominent notice on this site to notify you of any significant changes in our Privacy Policy.